Unlimited team members on every plan. No per-user pricing. Cancel any time. Free plan includes 1 free signature — no card required.
Zero-media retention. Voice and video are processed on your device and destroyed immediately. We store only the SHA-256 cryptographic hash and the forensic timeline — never the biometric media. GDPR and CCPA compliant. Data hosted in the United States.
Every feature. Every plan. Nothing hidden.
| Feature | Free | PAYG | Pro | Firm |
|---|---|---|---|---|
| Signing | ||||
| Monthly signatures | 3 | 10 one-time | 25 | 150 |
| Credits never expire | — | ✓ | — | — |
| Full six-step identity ceremony | ✓ | ✓ | ✓ | ✓ |
| WebAuthn hardware authentication | ✓ | ✓ | ✓ | ✓ |
| Face match & head-turn presence check | ✓ | ✓ | ✓ | ✓ |
| Spoken challenge phrase | ✓ | ✓ | ✓ | ✓ |
| Up to 5 signers per transaction | — | — | ✓ | ✓ |
| Certificates | ||||
| Signed PDF certificate | ✓ | ✓ | ✓ | ✓ |
| Public verification URL & QR | ✓ | ✓ | ✓ | ✓ |
| SHA-256 document binding | ✓ | ✓ | ✓ | ✓ |
| Unwatermarked certificates | — | ✓ | ✓ | ✓ |
| Duress reporting & dispute flag | ✓ | ✓ | ✓ | ✓ |
| Developer & integrations | ||||
| API access | — | — | ✓ | ✓ |
| Webhooks | — | — | ✓ | ✓ |
| CSV export | — | — | ✓ | ✓ |
| Support | ||||
| Email support | ✓ | ✓ | ✓ | ✓ |
| Priority email support | — | — | ✓ | ✓ |
| Live chat with our team | — | ✓ | ✓ | ✓ |
| Direct 1-on-1 assistance | — | — | — | ✓ |
| Bug fixes for your clients, minutes to hours | — | — | — | ✓ |
| Dedicated escalation path | — | — | — | ✓ |
| Team | ||||
| Unlimited team members | ✓ | ✓ | ✓ | ✓ |
| Per-user pricing | ✓ None | ✓ None | ✓ None | ✓ None |
| Billing | ||||
| Cancel anytime from dashboard | ✓ | ✓ | ✓ | ✓ |
| Card required | — | ✓ | ✓ | ✓ |
| Annual billing available | — | — | — | — |
No. Signatures are counted per calendar month on Free, Pro, and Firm plans. Pay-as-you-go credits are different — they never expire and remain on your account until used.
You will not be billed automatically. You simply cannot send additional signature requests until the next calendar month, or until you upgrade your plan. We do not charge overage fees.
Yes. Upgrades take effect immediately and unused time on your previous plan is prorated by Dodo Payments. Downgrades take effect at the end of your current billing period.
No. Unlimited team members on every plan. The pricing is per signature, not per seat. Invite as many colleagues as you need.
All major credit and debit cards. Payments are processed by our merchant of record, Dodo Payments. We do not handle card details directly. Your statement will show "Dodo Payments" or similar.
We do not refund partial months of a subscription once billed. We do refund genuinely mistaken charges, duplicate charges, and unused pay-as-you-go credits within 14 days of purchase. Full details are on our Refund Policy page.
Not yet. Annual billing is on our roadmap. When it launches, existing monthly subscribers will be notified and can switch without penalty.
Not a public one. If you are a regulated institution, a government agency, or an organisation with contractual requirements we do not meet on our public plans, write to support@districtseal.com. We will discuss a custom arrangement.
Contact us. Firm is our highest public tier, but we have accommodated high-volume clients on custom pricing. Write to support@districtseal.com.
Yes, for registered nonprofits and accredited educational institutions. Email support@districtseal.com with documentation and we will provide discounted Firm pricing.
